Effective Date: 10/06/2024

At BharathGreens, we are committed to ensuring that your orders are delivered to you promptly and in the best condition. This Shipping and Delivery Policy outlines the terms and conditions regarding the shipment and delivery of products purchased from our website. Please read this policy carefully before making a purchase.

Shipping Locations

– BharathGreens currently ships to locations within India. Please ensure that your delivery address is within our shipping coverage area.

Shipping Charges

– Shipping charges, if applicable, will be displayed at the time of checkout. These charges may vary based on the delivery location, size, and weight of the products in the order.
– Occasionally, we may offer free shipping promotions. Please refer to our website or promotional communications for details on such offers.

Delivery Timeframes

– We strive to process and dispatch all orders within 2-5 business days of receiving the order.
– Delivery time of the order will vary based on the delivery location.
– While we make every effort to deliver your order within the suitable timeframe, delays may occur due to factors beyond our control (e.g., weather conditions, transportation delays, etc.).

Order Tracking

– Once your order is shipped, we will provide you with a tracking link via WhatsApp/SMS/Email. You can use this tracking link to monitor the status of your shipment and to track the delivery.
– There might be some delay in tracking information to be updated as per the delivery service provider.

Delivery Process

– Orders will be delivered to the billing address specified during the checkout process. Please ensure that the address provided is accurate and complete.
– Our delivery partner may call you on the contact number you provided for checking your availability / address related queries. Please ensure you are reachable on the contact number you provided and available to collect the order.

Delivery Issues

– If you experience any issues with the delivery of your order, please contact our customer service team at +916381144055 as soon as possible.
– In case of damaged or missing items, please notify us within 24 hours of receiving the order. Provide a detailed description of the issue along with supporting unpacking videos/photos, if applicable.

Undeliverable Packages

– If a package is deemed undeliverable due to an incorrect address, failed delivery attempts, customer unavailability or refusal to accept the delivery, it will be returned to us. Refund is not applicable in such cases. Kindly ensure accurate contact information is provided for successful delivery of the product.

International Shipping

– Currently, BharathGreens does not offer international shipping. We only ship within India.

Contact Us

If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at +916381144055